The indoor fan runs but the outdoor unit never starts. A split-system fan can continue operating while the outdoor section is stopped by a controller, safety protection, capacitor fault on applicable models or supply issue. The correct electrical path is model-specific.
We compare the command signal, protected supply, outdoor fan and compressor start conditions with the recorded fault. Working at the outdoor electrical terminals is not a homeowner check.
The repair depends on when and how the fault occurs. Describe the sequence and any warning signs so the inspection can focus on the right components.
Outdoor condensers contain high-voltage components and may retain stored electrical energy after switching off. A stopped fan is not proof that it is safe to handle.
We isolate and verify electrical safety before opening equipment. Homeowners can describe sounds and warning lights without touching internal terminals.
Error displays narrow the search but are not universal across appliance brands. A similar code on two model ranges can refer to different sensors or communication issues.
We need the exact make and model, not just a photograph of a generic code table. Correct interpretation guides tests rather than replacing them.
An outdoor system may be intentionally held off by voltage or internal protection while the indoor fan runs. A loose connection or supply fault has different risks from a normal control delay.
We do not bypass breakers, thermal protection or circuit isolators. If electrical protection trips repeatedly, a qualified person must establish the cause.
The indoor fan and outdoor section have different controls. A unit may circulate room air while the outdoor section is prevented from operating by a communication error, protection state or power fault. We look at displayed codes and whether the outdoor fan attempts a start, then conduct safe model-specific checks on the relevant circuit. Assuming compressor failure from a silent condenser is premature.
We avoid guessing that the compressor has failed merely because outdoor cooling has stopped. Testing should distinguish controls, wiring and actual mechanical faults.
Normal cooling should be demonstrated after correcting the root cause. If protection trips again, the system should stay off until that repeated fault is investigated.
Record whether a fault code appears and if the outdoor system makes a click, hum or no sound at all. Mention any recent maintenance or isolation of the unit.
Do not open live electrical covers, disconnect refrigerant pipes, bridge protection switches or spray water into powered equipment. For electrical burning smells, smoke or repeated breaker trips, switch the unit off where safe.
The listed business address is Laser Park, Roodepoort, 2040. Hatfield is within the stated Pretoria and Centurion coverage, not a separate branch address. Visit availability is confirmed when your enquiry is reviewed.
If the system trips the supply or makes a strong burning smell, leave it off and arrange qualified inspection.
Yes. We assess the symptoms, airflow, unit operation and relevant controls before recommending an appropriate repair or service.
No. Dirty coils, poor airflow, controls, outdoor ventilation and other faults can cause similar symptoms. A sealed circuit should be checked for leakage when loss of refrigerant is suspected.
Use only the routine filter and surface-care procedures in the manufacturer guidance. Leave electrical panels, elevated equipment and refrigerant-side work to qualified personnel.
Replacement is not automatically required. The age, condition, fault and parts availability inform the options we discuss after diagnosis.
Tell us the make and model if visible, whether the indoor fan and outdoor section run, the displayed code, whether any water drips indoors and the time of day the problem occurs. We confirm appointment options after reviewing your enquiry.
